Sales Policy
Effective Date: October 17, 2024
At Garden Lexa Guard, we are committed to providing high-quality gardening tools and ensuring a seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions governing the sale of our products on https://gardenlexaguard.com/. By placing an order, you agree to the terms stated below.
1. Pricing and Payment
All prices listed on our website are in USD and may be subject to change without prior notice. We strive to ensure that all pricing and product information is accurate, but in the event of an error, we reserve the right to correct the price and notify you before processing your order.
We accept various payment methods, including major credit cards and online payment platforms. Full payment is required at the time of purchase.
2. Order Processing
After you place an order, you will receive an order confirmation via email. Please review the order details carefully and contact us immediately if any corrections are needed. Orders are typically processed within 1-2 business days. During peak seasons or promotional events, processing times may be longer.
3. Shipping and Delivery
We offer shipping throughout the United States. Estimated delivery times are:
- Standard Shipping: 3-7 business days.
- Expedited Shipping: Available at checkout for faster delivery.
Once your order has shipped, you will receive a tracking number to monitor your shipment. Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather or carrier delays.
4. Order Changes and Cancellations
If you need to modify or cancel your order, please contact us within 24 hours of placing the order. After this period, your order may have already been processed and shipped, and we may not be able to accommodate changes or cancellations.
For assistance, contact us at [email protected] or call (518) 280-4342.
5. Out-of-Stock Items
While we strive to maintain accurate inventory levels, there may be occasions when a product is out of stock after your order is placed. If this occurs, we will notify you promptly and provide options for a refund, replacement, or backorder.
6. Sales Tax
Applicable sales tax will be added to orders based on your shipping address and local regulations. The exact amount will be calculated at checkout.
7. Warranty and Product Guarantees
All products sold by Garden Lexa Guard come with a 1-year warranty covering defects in materials and workmanship. If you experience any issues with your product within the warranty period, please contact our customer service team for assistance.
This warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
8. Customer Support
We are committed to ensuring your satisfaction with every purchase. If you have any questions or concerns regarding your order, please reach out to us:
- Email: [email protected]
- Phone: (518) 280-4342
- Address: 1078 Webster St, Schenectady, New York (NY), 12303
9. Changes to Our Sales Policy
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed of any updates.
